Sukha Shala Privacy Policy

Privacy Policy
Effective Date: 2/14/2025
Last Updated: 2/14/2025
Sukha Shala ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, purchase our products, or engage with our services.
By accessing or using our website, purchasing digital products, or participating in our programs, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We collect only the necessary data required to create an account, process transactions, and provide customer support. The information we collect includes:
• Name
• Email Address
• Location (if provided)
• Payment Information (processed securely by a third-party payment processor)
Additionally, we track lesson completion for online programs to monitor user progress and enhance learning experiences.

2. How We Use Your Information
We use the information we collect for the following purposes:
• To process purchases and provide access to digital products and services.
• To create and manage user accounts.
• To send transactional emails, such as order confirmations and account-related notifications.
• To provide customer support and respond to inquiries.
• To send marketing emails about new offers, updates, and promotions (only if you have opted in).
• To track course progress and enhance the user experience.
You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any promotional email.

3. How We Protect Your Information
We take reasonable security measures to protect your personal information. However, we do not store or process credit card information. All payment transactions are handled securely by Stripe, our third-party payment processor. We do not have access to your full payment details.
Additionally, we use secure email providers and video conferencing platforms to facilitate communication when necessary.

4. Third-Party Services
We may share your data with trusted third-party service providers to facilitate transactions and provide our services. These third parties include:
• Stripe (for payment processing)
• Email Marketing Provider (for sending emails, if opted in)
• Video Conferencing Platform (for live events and workshops)
These third parties are required to follow their own privacy policies regarding the handling of your information.
We do not sell, rent, or share your personal information with any unauthorized third parties.

5. Your Rights & Choices
You have the right to:
• Access, update, or correct your personal information.
• Request deletion of your account and personal data.
• Opt out of marketing emails at any time.
To make any of these requests, please contact us at [Your Contact Email].

6. Cookies & Tracking
We may use cookies and tracking technologies to:
• Improve website functionality.
• Track lesson completion for online programs.
• Analyze website performance and user engagement.
You can disable cookies through your browser settings if you prefer not to have tracking enabled.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@sukhashala.org
www.sukhashala.org
By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.

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